https://hadadbros.com/
This website is now serving as a product catalog only
Coming soon! Our new online shop

Products guarantee

HADAD PURE SILVER flagship series WARRANTY

A product from our flagship series “hadad pure silver” is an authentic piece from pure silver 925 sterling. For over 60 years, our artisans have been producing items of the highest standard, here in Israel.
Each item is individually stamped with 925 sterling as well as the HADAD emblem.

  • The guarantee applies to the durability of the silver and the soldering together of the various parts of an item.
  • In the event of a defect due to faulty production, The item will be replaced or repaired according to the regulations of the store where the product was purchased.
  • The guarantee applies only when care instructions have been followed, and the item has been used in a reasonable manner.
  • The guarantee does not apply to rubbing, scratching, or damage caused in any way.
  • The guarantee does not apply to items which have undergone polishing/electronic cleaning, repairs done by outside sources, or immersion in solutions which have not been approved.

 

MORESHET series WARRANTY

Moreshet items bear the hallmark : MORESHET SD999

  • The guarantee on Moreshet items which applies to the quality and durability of the copper, and the soldering of parts.
  • Within this framework, Moreshet items found to be defective due to faulty production, will be repaired or replaced, subject to articles of association of the store where the product was purchased.
  • The guarantee is subject to appropriate care in accordance with manufacturer’s instructions.
  • Guarantee does not apply to silver plating.
    The silver plating on Moreshet is multi-layered and of the highest quality. When used correctly and in accordance with the manufactures instructions they will give pleasure for many years to come.   When necessary silver plating can be renewed in Hadad’s factories for reasonable cost.
  • The guarantee does not apply to rubbing, scratching, or damage caused in any way.
  • The guarantee does not apply to items which have undergone polishing/electronic cleaning, repairs done by outside sources, or immersion in solutions which have not been approved.
  • Hadad Bros. will use their discretion, in accordance with company policy and regulations, to charge.

 

In order to apply product guarantee, you are asked to bring the damaged item to one of our branches or to send us photographs, together with a description of the defect by e-mail to [email protected] , or by whatsapp to +972544844103